Who We Are
AssuredPartners Northeast, LLC, is an insurance agency located in Latham, New York, which was originally founded in October 1993 by Paul Andrews. We pride ourselves on having the best trained and educated staff offering professional and expert customer service. A good portion of our budget goes towards sales training, product knowledge and customer service and support. Our staff attends more educational and training seminars than required by New York State.
All of our customer service representatives (CSR's), are licensed brokers and many have attained their Certified Insurance Service Representative (CISR) designation through Professional Insurance Agents (PIA). Both principals have their Certified Insurance Consultants (CIC) designation through PIA. AssuredPartners Northeast stresses keeping current with the latest in insurance education, which we believe is a must in today's insurance climate.
AssuredPartners Northeast, LLC exclusively focuses on commercial accounts and their insurance and risk management needs. We have established procedures and guidelines to serve our customer's needs in an accurate and timely manner. Our services are available throughout the United States as well as handling clients with incidental international exposures. We represent a number of national and regional carriers. We are also a member of a large cluster group with locations throughout New York State and access to additional insurance markets.
AssuredPartners Northeast, LLC is a fully automated office. We use an agency management system which tracks all phone calls, emails, letters, renewals, endorsements, audits and much more. We work in a paperless environment and have a state of the art automation file management system that allows accurate and efficient document storage with fast and easy retrieval. We also have dual monitors on all CSR's desk to allow for a more efficient view of all information relating to a client.